Q: What does the web site migration service consist of? Will my site be safe?
A: The website migration service that we are offering is free of charge (within a certain limit). We will migrate your site(s) to our first–rate cloud hosting platform without you needing to do anything. We know from experience that changing hosting providers can lead to lost information and undesirable network downtime. That is why we’ll accomplish all that for you for free!We have highly professional administrators whose only task is to make sure that your web site functions precisely as it did on your old web hosting platform. Our administrators are experts in transferring custom–made websites, as well as websites that are based upon famous web apps like Joomla™ and WordPress.
Q: Web site migration sounds like lots of work. How long is it going to take?
A: While we cannot give you an exact time interval, because there are plenty of variables, including the size of the files and databases, the location of the current host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we will try our best to migrate your site within 48 hours, and in certain cases – within 24 hours (in case the website content is not very large).
Q: What details will I be required to give to your Website Migration Department?
A: We will require the login information for your current web hosting provider’s Control Panel along with the website’s name (domain name).
Q: I give you access to delicate data. How can I be sure that you won’t misuse it?
Q: What about downtime? Will my website be unavailable?
A: Your website will work just like it did before with your former web hosting provider. When we have completed the migration, your site will be configured to work on our system and we will ask you to preview it. If it is functioning properly, all you will need to do is change the name server records pertaining to your domain name. Your website will be migrated over to us with no downtime.
Q: Will my current hosting provider need to provide any information/help?
A: While we transfer your content, your web hosting provider will not be aware of the migration at all. We will not contact them in any way.
Q: Which hosting providers can you migrate website content from?
A: We can migrate your site from any hosting provider or any Linux–powered web hosting platform so long as we can get access to the Control Panel and there is FTP access available.The only web sites that we are unable to migrate are the ones based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.