Installation and Troubleshooting
Discover more about the services provided by the Installation & Troubleshooting feature, which comes as standard with our VPS and Dedicated Servers.
If you get your own hosting server, you will have more independence as to what you'll be able to install and run when compared with a shared web hosting account. With a shared service, you've got access simply to your own account, hence you are not able to install server-side software. Although this is not a problem for most script-driven applications, there are several which have specific requirements and need specific software to be present on the web server either for some additional functionality or for them to work at all. In case you have practical experience, you'll not have any issues to run the hosting server, but if you do not, you may simply not have the skills to manage everything and use the script apps which you want. If that is the case, you'll be able to use our Installation & Troubleshooting upgrade, and so our system administrators can arrange everything for you and aid you with any problems that you might come across.
Installation and Troubleshooting in VPS
The upgrade is available with all virtual private server
plans that we offer and you'll be able to add it either during the signup or anytime later on through your billing CP. It includes one hour of custom work on your hosting server, so our administrators could assist you with software installation or setup. They'll furthermore troubleshoot any piece of software which you have already installed in case it does not work properly, so you will not need to waste time to find out what is wrong because they can help you in a very quick and expert manner. Since this is a one-time upgrade, you could get it just when you need it and if a certain task takes a shorter period, the remaining minutes shall be available for the future and will not be reset in the end of the month. This upgrade is beneficial in case you cannot do something by yourself or if you have our Managed Services upgrade, but the 30 minutes of custom work it includes aren't enough for a certain task.
Installation and Troubleshooting in Dedicated Hosting
When you require our upgrade for any reason, you'll be able to add it to your dedicated server
with several mouse clicks from your billing CP or if you need some custom work on the hosting server the minute it's put in place, you can obtain the upgrade during the signup procedure and inform us what exactly you need to be carried out, so everything will be ready once your server is up and running. 60 minutes of custom work are added to your account each time you obtain the upgrade, so you can employ this service as often as you require. If some task requires less time to be performed, you'll not lose the remaining minutes and they'll be available for future tasks. Our upgrade will let you concentrate on developing and promoting your websites without spending time on maintaining the dedicated hosting server or the software installed on it. You may take advantage of it if you also use our Managed Services upgrade, but the 30 min it comes with are not enough to execute all tasks which you need.