A 99.9% Server Uptime
Our shared hosting platform is based on a steady, first–rate hardware architecture and a significantly customized variation of Linux. So, irrespective of what your website is, or how many web site visitors you have, or even if there’s a distributed denial–of–service attack, our hosting servers will stay up and your websites will stay online.
All our Linux shared hosting packages plans come with a 99.9% server uptime guarantee. And no matter which datacenter you select, our uptime guarantee stays unchanged.
A 99.9% Network Uptime
If you would like to provide an enterprise–level hosting service, you can scarcely trust the default network configuration in a datacenter. We have set up our own custom internal network so as to ensure a faster–than–light connection speed with the rest of the world.
And thanks to this, irrespective of which data centers you select: our USA data center, our UK data center, in our data center Finland, in our Eastern Europe data center or our Australian data center, you can enjoy a guaranteed 99.9% network uptime. And this guarantee is available with all web hosting solutions offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. If you’re not pleased with our web hosting services, or if you consider them insufficient, or if you decide that you need to have a Linux VPS packages rather than a cloud hosting plan – we will give you a refund, no questions asked.
All domain name registrations are nonrefundable, but you will retain total control of your domains even if you cancel your hosting account with us.
24/7 Technical Support
In the event that you own a hosting firm, your tech engineers are of crucial importance. That is the reason why we have punctiliously gathered a highly practiced group of customer service technicians, each with several years of expertise behind his back. Thanks to them, our company offers 24x7 support with all our hosting plans.
And not only that, we offer a 1–hour response time guarantee. All technical support questions are replied to in under one hour and our average ticket response time is well under twenty minutes!