If your web hosting company supplies live chat support, you're able to talk with a representative in real-time and learn useful info or get a problem resolved in a timely manner. The key advantage of using chat rather than calling to consult with a live person is that you will need only a computer with access to the web, so you won't pay any charges in case you're in another country or state. Furthermore, it will be a lot quicker to copy and paste data such as domain names, usernames or error messages in other words details which are sometimes difficult to provide to the other side on the telephone. The real-time chat is also a much quicker option to contact the website hosting provider's support crew as compared to using a ticketing system. What's more, in case some trouble needs a bit more time to be dealt with, you'll be able to do something else while you wait for assistance on the live chat, so that you won't waste time - something that's impossible if you're on the phone.
Live Chat Support in Shared Hosting
As a part of the support services that we supply for our Linux shared hosting packages, we have live chat support that is online every day, even on holidays. You will be able to get in touch with us no matter if you already have an account or not, because we can help you with all sorts of things, ranging from giving you basic info about our services in case you are not a client yet and you're interested in purchasing one of the packages, to helping you with creating an e-mail account in an e-mail client. A part of the issues are more complex and time-consuming, therefore you'll need to use the ticketing system which is integrated in the Hepsia website hosting Control Panel, but we can save you time and assist you in real time on our live chat for quite a few things.
Live Chat Support in Semi-dedicated Hosting
The live chat support service that we provide is accessible every single day, even on weekends and holidays. It's the best way to find out more information about our Linux semi-dedicated packages in case you don't have an account yet or to get an issue resolved in case you are a customer and our support agents will assist you instantly no matter what time of the day you join the chat. If you are hesitating which plan is better for your sites, in case you need advice whether you should obtain a particular upgrade and how to obtain it or in case you have troubles installing an e-mail account on your computer system, you are able to get in touch with us and we will give you the necessary details very quickly. The live chat is accessible even after our phone lines are off for the day, which means that if you have an account with us, you can be sure that you'll always find timely assistance with any kind of question or problem that shows up.