1 hour ticket response
Prompt assistance is our dominant responsibility and that is the reason why we have a team of expert customer service technicians who are ready to provide a swift answer to any question that you might have. Just post your client support ticket from the Online Control Panel and we’ll reply back to you within 60 minutes in the worst case scenario. Actually, we work hard and aim for a 20–minute ticket response time.
An Exceptional Technical Support Service
Each member of our technical support staff has several years of experience in the Linux shared hosting packages field and almost all of them have been with us for at least five years. They are all eager to answer all your queries in the most competent manner possible.
A User–Friendly Help Center Section
In the Online Control Panel you’ll find an intuitive Help Center section where you can get quick tips on how you can use our services. You can get the answers to your questions in the F.A.Q. repository, see more tips in the web hosting account management articles or check our instructional video tutorials.