Support Channels

  • Video Tutorials
  • Video Lessons

  • Learn without delay the simple methods to alter a file or import a database through our array of how to video courses.

  • Ticketing System
  • A Ticketing System

  • Our customer support staff is at your service 24 hours a day to provide answers to all your concerns. You will receive a response in no more than one hour following your ticket application.

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Types of Help and Support

  • Shared Hosting Support
  • Shared Hosting Assistance

  • If you need advice managing your Linux shared hosting packages account, or need more resources for your sites, simply let us know and we’ll give you the proper answer.

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  • VPS Hosting Support
  • VPS Help And Support

  • If you run into troubles administering your SolusVM administration interface, or with any of the web apps the VPS has been pre–configured with, just let us know.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We've got a team of trained technicians able to help you with anything connected with your semi-dedicated server. They are on hand 24/7 throughout the year.
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